A confident guarantee without hiding the terms.
logie5 is designed to prove value quickly. This refund policy keeps the offer clear for serious creators.
30-day money-back guarantee
First-time paid creator plan purchases are eligible for a refund request within 30 days of the first paid subscription charge if the creator does not see immediate value from logie5.
Refunds are reviewed through support so we can confirm the account, plan, payment, and reason for the request.
What may not be refundable
- Consumed add-ons, samples, credits, one-off services, or custom work unless Logie approves otherwise.
- Renewals after the first 30 days unless required by law or approved by Logie.
- Accounts with abuse, fraud, chargeback misuse, policy violations, or platform-rule misuse.
Founder-rate impact
If a paid subscription is refunded, canceled, downgraded to free, or allowed to lapse, the Founding Creator Pass can be forfeited. The founder rate is a launch-period cohort offer and may never be offered again.
How to request a refund
Use the contact page and include the Logie account email, plan, charge date, and what did not work for you. The team may offer onboarding help, plan adjustment, or a refund depending on the situation.